FAQ
Common Questions.
No fluff, just answers.
How does the free mockup actually work?+
We build you a real working single page demo of your site before you spend a cent. No templates, no screenshots — an actual site you can click through. If you love it, you pay the setup fee and we go live. If it's not for you, no hard feelings and no invoice. Note: the free mockup applies to the Starter single page package. Pro and Growth builds are quoted after an initial conversation.
How long does it take to go live?+
Once you're happy with the mockup and the setup fee is paid, we typically have your site live within 48 hours.
Do I need to do anything to get started?+
Not much. Fill out the intake form, we'll be in touch by email, and we handle the rest. You don't need to write copy, find photos or know anything about websites.
Do I own my website?+
Yes. Once it's built and paid for it's yours. If you ever want to move it or take it elsewhere you can — no lock-in.
What does the monthly fee actually cover?+
Hosting, security, uptime monitoring and having someone on hand if something breaks. Think of it like insurance — cheap, and you'll be glad it's there when you need it.
Can I cancel anytime?+
Yes. No lock-in contracts, no cancellation fees. Give us a month's notice and that's it.
What if I already have a website but it's not great?+
We can replace it or rebuild from scratch. Fill out the intake form and we'll take a look at what you've got.
Do I need a domain? Can I bring my own?+
You don't need one to get started — we can sort that for you. If you already have a domain, even better, just bring it along and we'll connect it to your new site. Either way we handle the technical side completely.
Do you do Google Ads or SEO?+
We set your site up properly so Google can find you — that's baked into every build. We don't run paid ads or sell ongoing SEO packages. Just a solid website that does its job.
Why is it so much cheaper than a regular agency?+
Because we cut out everything agencies charge for that you don't need — account managers, strategy decks, monthly retainer calls. You get a great website, not a great PowerPoint.
What if I want changes after the site is live?+
Small tweaks like updating your phone number or changing a photo are included. Larger changes outside your package scope are quoted separately — always transparently, never a surprise.
I'm not very tech savvy — is that a problem?+
That's exactly who we built this for. You don't need to understand any of it. That's our job.
How do I get in touch?+
Fill out the intake form or email drew@builtrightsites.com.au. No sales calls, no pushy follow-ups.
What trades and services do you work with?+
Plumbers, electricians, builders, mechanics, cleaners, landscapers and most other local trade and service businesses. If you're not sure if we can help, just reach out — we'll be straight with you.
What areas do you cover?+
We're based in the Sutherland Shire and know Sydney well, but we can build for any business anywhere in Australia.
What if I want more than a single page site?+
That's what our Pro and Growth packages are for. Once you've seen the Starter mockup we can have a conversation about what else might work for your business.